Terms and Conditions

Introduction:

Welcome to Fun Formulae, your go-to destination for an exceptional shopping experience! Take a moment, it won't be long, to explore how everything works – from ordering and online payments to delivery. We're thrilled to have you here, and we want to make sure your journey with us is delightful. Below, you'll find details about ordering, delivery, and more.

Returns Address:

J-1232, Sitapura Industrial Area, Jaipur 302022, India

We are Fun Formulae located in India. Our trademarks are owned by Aromatherapy Studio under License.

About Us:

At Fun Formulae, we take pride in delivering fresh, handmade cosmetics to your doorstep while ensuring excellent customer service. Our dedicated Fun Formulae Customer Care team is committed to answering your queries, meticulously packing your parcels, and dispatching them with the care they deserve. Your satisfaction is our priority, and we welcome your feedback to continually improve our services.

Ordering:

When placing an order on our website, kindly provide:

  • Your real name
  • Your e-mail address
  • Your billing address
  • A delivery address (which may be the same as your billing address)
  • A contact phone number (in case we need to reach you about your order)

If any technical issues arise, or if we make a genuine mistake, we'll do our best to resolve it promptly. You'll receive a confirmation e-mail within 24 hours of placing your order and another within 24 hours of dispatch. If an item is out of stock, we'll notify you as soon as possible.

 

Complaints:

For any complaints related to our Terms and Conditions or products, our internal complaints-handling procedure is in place.

Delivery:

Choose from standard, next working day, or nominated day delivery options. For international orders, we ship globally, and the cost is determined by order size, weight, and destination. Track your order using our delivery partners' apps for real-time updates.

 

 

Cancellation and Returns:

Cancel orders before dispatch to avoid return costs. Returns are accepted within specific conditions outlined in our Returns policy. Damaged parcels are handled with care, and we offer replacements, e-gift cards, or refunds.

 

Your Statutory Rights:

Your statutory rights remain unaffected by these terms.

Variation:

Terms may vary over time, and any changes will be updated on our website. Enjoy your Fun Formulae shopping experience!